Minimising Your Loss/Damage

It is in the interest of your business to minimise loss or damage, therefore, we have created a selection of tips that can assist in the management of Material Damage, Liability and General issues. If you would like any further advice or assistance on risk management, contact CHIS and we will arrange for one of our risk management surveyors to contact you.

Material Damage

o Electrical wiring, appliances and portable equipment should be checked regularly (at least every 24 months) by a qualified electrician.

o Portable heaters should be guarded and sited where they can neither be knocked over, nor cause any injury to your residents.

o Regularly check external doors and windows are closed and locked when not in use to prevent opportunist thefts.

o Make sure internal fire doors are kept closed.

o Consider the use of security lighting and alarms in any secluded areas around your buildings.

o Consult your local crime prevention and fire officers annually and follow their advice.

o Regular inspections of flat roof areas by professional contractors

Liability

o Effect a staff training programme on an individual basis and review it with the staff member on an annual basis.

o Record near misses, as well as incidents, review these monthly to ensure the risk of injury to staff, residents and members of the public, is minimised.

o Consider the use of hoists to avoid lifting related injuries to your staff. Avoid manual handling wherever possible.

o Keep manual handling training updated

General

o Conduct regular risk assessments in all areas of your home.

o Ensure all external areas are kept clear of rubbish and debris.

o Ensure pathways to your home are level and well maintained without any broken, cracked or loose paving stones.

o Ensure all activities are adequately supervised and risk assessed to avoid any injury to your residents and staff.

o Consider drawing up a business continuity plan in case of major disruption to the business.